The main purpose of this project was to set up a database of the ration cards specially BPL cards, evolve a mechanism for identifying ineligible and unlawful ration cards, eliminate the ineligible and unlawful ration cards, which were already in existence, build a proper foundation for issuing of the ration cards as a continuous process as requests will keep coming in. It is also important to verify these requests for genuineness before issuing. Again this cannot be done manually. To handle this system, the online system for the ration cards request has been developed and has been put on the public domain.
The citizens can apply online without visiting the food offices. The citizens are required to provide the photographs and finger print bio-metrics details through the service centers. The computer facilities and staff at the gram panchayaths are used to assist the rural citizens to apply online and provide photographs and finger print bio-metrics there itself. Information furnished in the applications are juxtaposed with the data relating to existing ration cards, LPG connections, electricity meter number or property tax number in the rural area and the results are made available.
The system is incorporated with a number of checks and balances to validate/verify the online application data, submitted by the citizens. Based on the scrutiny and local inspection results the food inspector approves and the ration card generates. If the food inspector has any doubt about the case, he performs the field verification before issuing the ration card.
VAT online system is a web based system which enables the tax payers to request, submit, pay and download their documents electronically and get web acknowledgement from the system for the submissions made. This system integrates all the stakeholders, namely, dealers, bankers, VAT officers, audit/enforcement officers, check post officers, Treasury for movement of data and information in workflow environment.
The VAT online system is workflow based system so that it enables department officers to monitor and approve the transactions of the dealers where-ever it is required. The check posts monitor and verify online the documents downloaded from the web site with asking and feeding the document details. This system also provides mechanism for the dealers to view their documents maintained by the Department.
The services of the Commercial Taxes that have been provided in this system for dealers are e-returns, e-payments, e-CST forms, e-registration, e-Delivery Note, e-transit pass, e-grievance, e-Clearance Certificate. The e-CAS (Comprehensive Audit System) is in place for the officer’s use to upload the orders passed by them for audit activities carried out by them. e-grahak service is available for citizen to raise the problems faced by them with dealers.
Pancha tantra is a web-based application with 3-tier architecture. The Pancha tantra system is a comprehensive system to take care of all the requirements of the GPs. It facilitates the Grama Panchayatha to enter and monitor the day-to-day activities carried out by them. It has been built with number of features for easier use by the GP staff. Panchatantra has been designed by incorporating the rules and regulations defined in Panchayath Act. It guides the officers to carry out his/her GP activities as per the rules.
A separate web-site has been designed and put in public domain for the benefit of the public. This site disseminates all the information and data related to the Grama Panchayathas. Using this web-site the public can view the static information about members, officials, schemes, population, education, health, agriculture, etc. The public can also view the dynamic information about the property tax, demand, beneficiaries, balance sheet, GP assets and liabilities. It also displays the information and photos of the happenings in the Grama Panchayathas. The public can also see the status of his application, request, suggestions, and complaints. This provides the complete transparency of the Grama Panchayathas in public domain.
Nada Kacheri , is a G2C application for delivering services at the Hobli (Sub Tehsil) level. There are about 770 such locations.The services include issue of certificates such as caste, income, residence, agriculturist and social security pensions.It is a Single Window system for delivery of G2C services, like certificates of birth & death, caste, income, residence and the like; Orders for Social Security Schemes such as old age pension, widow pension and so on. This is implemented through out the State in 203 taluks where back end activities are being performed. 770 tele-centres are established at the Hobli level, for citizens’ interaction with the Government. Implementation of this has eased the life of a common man with the Government services available in the village itself. With the repository of digitally signed certificates issued earlier, there has been considerable reduction in processing time. On an average more than 30,000 requests are processed every day. This application is also integrated with the application for Delivery of Services to Citizens under the KGSC act.
The HLMS [High Court Litigant Management Information System] was developed with the objective of automating the routine activities in the High Court of Karnataka and enabling all the stakeholders in the Judiciary System such as the Hon’ble judges of the High Court of Karnataka, the advocates, the litigants and the Judicial administration to have easy access to information.
The facilities provided as part of the computerisation activities at the High Court of Karnataka include
Maintaining the case details by enabling all the branches in the High Court to maintain electronic data of the case details. Starting with filing of the case to the disposal of the case all activities such as scrutiny, case registration, daily orders entry, preparation of judgments, preparation of daily cause list have been simplified by the use of technology.
The daily cause list is generated by the Case Information System and web hosted. There are about 6000 hits/ day. List of cases to be heard the next day in the different court halls and the list of cases handled by Judges / advocates are made available on the web site of the High Court of Karnataka to enable easy and quicker access to information by the Judges and advocates.
The status of the case is also available on the web site. Given the case number, it is possible for anyone to know the status of the case in the High Court.
The circuit benches at Dharwad and Gulbarga have also been computerised on similar lines as the High Court. The daily cause list and case status of the cases handled in these benches are also available on the web site.
The advocates can register their mobile number and subscribe to cause list and case status service through SMS. They can register either through SMS or on the web site and give the case numbers they are interested in.
While the judgement is available as a word processed file, the signed judgment is scanned and maintained in a Document Management System. Citizens can obtain copies of these judgements easily as the judgments are retrieved from the digital store and not from the physical file. The judgements are also web hosted and retrieval using case number, party name etc is supported.
Display boards at strategic locations in the court complex halls have been installed to enable all people to know the case that is presently being heard in the different court halls.
"Bhoomi" is very comprehensive software designed by NIC, Bangalore. This software provides for printing of land records as and when required. It incorporates process of online updation to ensure that the RTCs provided to the farmers are in sync with the time. The manual land records in operationalised taluks have been declared illegal. All the mutations to the land records database are done on the computer itself so as to ensure that data on computer remain current with time. It incorporates the bio-logon, which authenticates various users on the Bhoomi software on the basis of fingerprints (Digital Signatures also used). This ensures that nobody can hack the system by imitating other users.. This software also has the provision of scanning of original mutation orders of the revenue inspector (who is the authorized person to pass orders in the mutations in the field) and notices served on interested parties.. The software enables the administrators to generate various reports based on type of soil, land holding size, type of crops grown etc. This information would enable administrators to take informed policy decision.
Registration department is one of the main consumers of the RORs data as all the transactions to transfer the rights except inheritance transaction happens in Sub Registrar Office (SRO), which is field level office under registration department. In the pre-BHOOMI scenario, registration department was only dependent on the documents submitted by the parties at time of registration and there was no verification mechanism in place. There were instances where same piece of land had been sold more than once to different people. The vacuum of non availability of data at the time of registration with respect to agricultural land has been filled by integrating BHOOMI and KAVERI (Registration software). Since 2006, BHOOMI is consuming the index data of transactions from KAVERI, now full and comprehensive integration has been achieved in Karnataka. The KAVERI system of the Stamps and Registration department now electronically talks to the BHOOMI system and ensures that the seller is indeed owner of the property as per the BHOOMI database. Soon after the transaction is over the extent in BHOOMI database of the seller gets decreased ensuring that he cannot sell more than what he owns or that he cannot sell the same piece of land to others.
Immediately after the transaction is over in Sub-registrar office a mutation transaction is started in BHOOMI system automatically as all the required data for starting of such transaction is available due to electronic linkages between the two systems. Citizens are also sent the SMS automatically as their transactions pass various phases/stages in the mutation process in BHOOMI system. Integration of BHOOMI and KAVERI has not only helped prospective buyers but has also gone a long way in enhancing the credibility of the registration department. Integration has also helped in stopping transactions on government lands or lands on which government restrictions exists. Further it blocks the transactions on the lands on which court has given order/stay. The integration also throws light on whether transaction needs pre-mutation sketch or not which has contributed a lot for reducing the disputes.
In BHOOMI, more than fifty percent of transactions pertain to pledge and release type. These are transactions wherein citizen has pledged his land to banks or co-operative institutions for getting farm credit or released the property after paying back the loan. On analyzing data for few taluks, it was clear that average time taken for data entry and initiating the transaction is maximum compared to any other stage. This is because, the volume of applications that are being received from these banks and co-operative institution for creating liabilities on the land. Keeping the volume of transactions and time taken for data entry of the same, Revenue department has decided to integrate BHOOMI and Bank activities electronically. Facility has been enabled for banks and co-operative institutions to raise digitally signed request for pledge or release over internet from the bank itself. The request will contain all the parameters to initiate the transaction in BHOOMI automatically. This has helped BHOOMI to reduce the pendency at data entry level and Banks are benefitted because they can access the land records database for confirming ownership, extents owned by the farmer, other liabilities that farmer has and also monitor the status of requests raised by them. Banks and co-operatives institution will also become interested parties for all those land parcels for which they have disbursed farm credit.
Land acquisition is the process wherein agricultural and/or non agricultural lands are acquired by government for various activities such as village/town extension, roads, culverts, reservoirs, canals, military camps, railways, industries etc., Regular Assistant commissioners in the revenue sub-divisions also act as Land Acquisition Officers along with special Land Acquisition Officers appointed by government, urban development authorities, Industrial development authorities, National Highways etc., Keeping the volatile nature of land records, notifications are bound to go wrong keeping time required to collect the manual data and preparation of notification manually. Certain transactions which do not change the ownership such as podi keep happening even after notification resulting in change in key parameters itself. The paper based intimations from the land acquiring bodies were not getting implemented in land records system even though land records management was electronic in nature.
Electronic integration of BHOOMI and BHOOSWADEENA (An automated Land Acquisition System) has brought synchronization between two systems. Land acquiring bodies consume the land records data electronically to create notifications in a workflow based Land Acquisition System. After every stage of notification, BHOOMI is informed about the event by sending XML (eXtensible Markup Language) file, which in turn is used in BHOOMI to create a transaction automatically either to create liability entry about published notification or to replace the owner with the name of the acquiring body depending on the stage of activity.
The record room system is designed for locating the records easily as and when required. As IT system that is computers and software’s are used, it will be very easy to locate those files, which are fit for destruction. Therefore, the record room system will have advantages of the old system and will also meet the new requirements of locating files as and when required. Record Room is the web based application which is used to keep track of three types of registers such as FileIndexRegisters, Closed Registers and Live Registers. According to the categories, the software calculates the destruction date and the software will display the list of records to be destructed on a particular day. Various reports are available to search for a particular record based on various parameters such as file number, subject, category, datewise.The Status of Date Entry is monitoring RegionalCommissioner-wise, Asistant Commissioner-wise, Districtwise and taluk wise data entry.
Financial and stock accounting system (FIST) and ICT system used for monitoring the functioning of PDS operations. End to end computerization of the entire distribution chain, right from the procurement process initiated by the Food Corporation of India and ending with retail distribution by the FPS dealers has been envisaged .With the computerisation of supply-chain management, the movement of foodgrains upto Fair Price Shop (FPS) level can be tracked and the problem of diversion and leakages can be addressed. The software has to be installed at the Whole sale godowns (WSG) and data uploaded on a daily basis. Automation of allocation process at all stages is also integrated. Along with the stock movement monitoring, the financial aspect is also tightly integrated. At the WSG the financial postings are automatically done by the system . At the district office module has been given for entering and monitoring the financial aspect. This helps the distributing agencies to monitor the financial aspect effectively. Transparency portal and social audit strengthens the functioning of WSGs / FPSs and ensure accountability at various levels. Facilities of SMSes, web portal are enabled to inform the beneficiary and other stake holders about the availability of PDS supplies in Fair Price Shops, which will ensure timely and transparent distribution of foodgrains to beneficiaries as per their entitlement.
e-MAN - e-Management of Assets in NIC is a Web based software for the intergrated maintenance of consumable and non-consumable technical stores.
Maintenance of Stores. Receipts / Issues / Returns - to and from stores. Auto e-mail for each transaction to the respective recipient. Stock report generation on different parameters. Call reporting for the hardware failure under AMC. View facility for AMC vendors to monitor hardware failures .
Bhagyalakshmi scheme of Women and Child Development Department, Government of Karnataka is aimed at elimination of gender bias and fighting female foeticide by raising the status of the girl child in the family in particular and society in general. The objective is to provide financial security to the girl child with the accumulated value of deposit. All girl children born after 31.03.2006 in Below Poverty Line (BPL) families are eligible to be enrolled as beneficiaries under the scheme. Enrollment is allowed upto one year of the birth of the child on production of birth certificate. The benefits of the scheme are limited to 2 girl children of a BPL family and the total number of children should not exceed 3. After enrollment and due verification by the department, an amount of Rs. 10,000 will be deposited with the selected financial institution in the name of the girl child for children born on or before 31.07.2008. For Children born after 31.07.2008, the amount is Rs. 19,300/- for the first child and Rs. 18,350/- for the second child. The financial institution will maximise the return on the deposited amount and the deposit together with the interests accrued will be made available to the beneficiary on attaining 18 years of age. Interim payments such as scholarship and insurance benefits like medical claims will be provided. The girl child should fulfill the conditions specified like undergoing immunization, enrollment in Anganawadi Centre (AWC), taking admission to school, not becoming a child labour, not marrying till the age of 18 years.The scheme is implemented in collaboration with Life Insurance Corporation of India (LIC) which will provide the necessary insurance cover to the child. The beneficiaries who are desirous to continue higher education after SSLC and have attained 15 years are eligible to pledge the bond and can avail loan from recognized banks.
e-Yojane system is a web based software for the preparation of Annual Draft Plan by the Panchayat Raj Institutions (PRI) and Zilla Panchayat (ZP) for the creation of District Plan Budgets and create the LINK document to be integrated with IBIS to prepare the final State Budget.
Once the State Budget is approved (Voted), Allocations (as per the approved figures) will be prepared PRI wise and Action Plans with Activity Mappings will be prepared by various PRI.
Expenditure Monitoring (commited) and Physical Progress Management along with Social Audit are other components.
The system will be linked with the Treasury Systems (KHAJANE-II) for reconciliation of expenditure.
Drugs Control Department, Karnataka deals with licensing of both manufacturing and sales premises of drugs & cosmetics. Its most important mandate is to ensure the supply of quality drugs at the price fixed by GOI (NPPA) to the people of the State. The primary concern of the department is to issue of
Sampling of drugs drawn by the Drug Inspector are sent to the Laboratory for testing. The drugs are tested as per the composition and the method and accordingly it is concluded whether the drug is of Standard or Non Standard Quality
The Government of Karnataka promulgated the legislation of 'Karnataka Guarantee of services to citizens Act, 2011'. This act brings transparency, predictability to delivery of services to the citizens. The Act prescribes that a total of 151 services under 11 departments shall be delivered to the citizens who will apply for the same in a time bound and predictable fashion. The Act has come into force across the state on 2nd April 2012. The GSC system provides the acknowledgement to the citizens who apply for the services. The acknowledgement will have the service requested for and the probable date of delivery. The status of the request can be monitored through the portal www.sakala.kar.nic.in.And also citizens will get the SMSes in respect of acceptacne of the request and as well as approval of the request.Various MIS reports have been built into the system, so that senior officers of the department can monitor the receipts and disposal of the request. Also Compensatory module and Appallate authority modules have also been included in the system so that officer who defaults will get show cause notices and competant officer can give compensatory cost to the aggrieved citizen.
More than 15 lakh transactions are being handled for timely delivery of services every month. The complete application has been developed by NIC on a state of the art platform with mobile interfaces for SMS delivery periodically to the concerned.